These brands are disrupting the status quo by changing consumer expectations. Though they span different industries, they possess a common characteristic; simplicity is at the core of experiences they deliver. They are empowering people, reimagining experience, removing friction and saving time.
1
Amazon
2
Internet retail

| Rank Change: | +2 | 
| Industry: | Internet retail | 
2
Hulu
22
Internet retail

| Rank Change: | +22 | 
| Industry: | Internet retail | 
3
Netflix
11
Internet retail

| Rank Change: | +11 | 
| Industry: | Internet retail | 
4
Costco
Retail/General (mega/department store)

| Rank Change: | N/C | 
| Industry: | Retail/General (mega/department store) | 
5
1
Internet search

| Rank Change: | +1 | 
| Industry: | Internet search | 
7
Publix
5
Retail / Grocery

| Rank Change: | +5 | 
| Industry: | Retail / Grocery | 
9
Disney+
Internet retail

| Rank Change: | N/A | 
| Industry: | Internet retail | 
10
Dunkin’ Donuts
1
Restaurants

| Rank Change: | +1 | 
| Industry: | Restaurants | 
11
Apple Music
25
Internet retail

| Rank Change: | +25 | 
| Industry: | Internet retail | 
13
HBO
6
Internet retail

| Rank Change: | +6 | 
| Industry: | Internet retail | 
14
Kroger
3
Retail / Grocery

| Rank Change: | +3 | 
| Industry: | Retail / Grocery | 
15
Pizza Hut
6
Restaurants

| Rank Change: | +6 | 
| Industry: | Restaurants | 
16
Overstock
Internet retail

| Rank Change: | N/A | 
| Industry: | Internet retail | 
17
WayFair
Internet retail

| Rank Change: | N/A | 
| Industry: | Internet retail | 
18
Whole Foods Market
33
Retail / Grocery

| Rank Change: | +33 | 
| Industry: | Retail / Grocery | 
19
McDonald’s
12
Restaurants

| Rank Change: | -12 | 
| Industry: | Restaurants | 
Also view in:
China Germany Global India Japan Saudi Arabia Sweden United Arab Emirates United Kingdom
20
Adidas
55
Fitness

| Rank Change: | +55 | 
| Industry: | Fitness | 
21
KFC
13
Restaurants

| Rank Change: | -13 | 
| Industry: | Restaurants | 
23
Dell
53
Electronics

| Rank Change: | +53 | 
| Industry: | Electronics | 
25
Target
43
Retail/General (mega/department store)

| Rank Change: | +43 | 
| Industry: | Retail/General (mega/department store) | 
26
Pandora
5
Internet retail

| Rank Change: | +5 | 
| Industry: | Internet retail | 
27
CVS/pharmacy
32
Retail / Health and beauty; drugstore

| Rank Change: | +32 | 
| Industry: | Retail / Health and beauty; drugstore | 
28
Whirlpool
43
Appliances

| Rank Change: | +43 | 
| Industry: | Appliances | 
30
Safeway
9
Retail / Grocery

| Rank Change: | +9 | 
| Industry: | Retail / Grocery | 
31
Nike
23
Fitness

| Rank Change: | +23 | 
| Industry: | Fitness | 
33
Venmo
Banks / Retail

| Rank Change: | N/A | 
| Industry: | Banks / Retail | 
35
Trader Joe’s
20
Retail / Grocery

| Rank Change: | -20 | 
| Industry: | Retail / Grocery | 
36
Albertsons
10
Retail / Grocery

| Rank Change: | -10 | 
| Industry: | Retail / Grocery | 
40
Walgreens
1
Retail / Health and beauty; drugstore

| Rank Change: | +1 | 
| Industry: | Retail / Health and beauty; drugstore | 
41
Chase
46
Banks / Retail

| Rank Change: | +46 | 
| Industry: | Banks / Retail | 
42
Kmart
68
Retail/General (mega/department store)

| Rank Change: | +68 | 
| Industry: | Retail/General (mega/department store) | 
43
Zappos.com
33
Internet retail

| Rank Change: | -33 | 
| Industry: | Internet retail | 
44
FedEx
28
Shipping / Mail

| Rank Change: | +28 | 
| Industry: | Shipping / Mail | 
45
YouTube
1
Social media

| Rank Change: | -1 | 
| Industry: | Social media | 
46
Samsung
4
Electronics

| Rank Change: | -4 | 
| Industry: | Electronics | 
47
Rite Aid Pharmacy
41
Retail / Health and beauty; drugstore

| Rank Change: | +41 | 
| Industry: | Retail / Health and beauty; drugstore | 
48
Chipotle
25
Restaurants

| Rank Change: | -25 | 
| Industry: | Restaurants | 
49
Starbucks
17
Restaurants

| Rank Change: | -17 | 
| Industry: | Restaurants | 
50
Kohl’s
4
Retail/General (mega/department store)

| Rank Change: | -4 | 
| Industry: | Retail/General (mega/department store) | 
51
USPS
13
Shipping / Mail

| Rank Change: | -13 | 
| Industry: | Shipping / Mail | 
52
Lyft
51
Travel / Car rental

| Rank Change: | -51 | 
| Industry: | Travel / Car rental | 
53
Peloton
Electronics

| Rank Change: | N/A | 
| Industry: | Electronics | 
54
UPS
32
Shipping / Mail

| Rank Change: | -32 | 
| Industry: | Shipping / Mail | 
55
Dodge
50
Automotive

| Rank Change: | +50 | 
| Industry: | Automotive | 
56
Comfort Inn
26
Travel / Hotels

| Rank Change: | -26 | 
| Industry: | Travel / Hotels | 
57
Chevrolet
21
Automotive

| Rank Change: | +21 | 
| Industry: | Automotive | 
59
Apple
10
Electronics

| Rank Change: | +10 | 
| Industry: | Electronics | 
60
Old Navy
40
Retail / Fashion; clothes

| Rank Change: | -40 | 
| Industry: | Retail / Fashion; clothes | 
61
Social media

| Rank Change: | N/A | 
| Industry: | Social media | 
63
H&M
16
Retail / Fashion; clothes

| Rank Change: | +16 | 
| Industry: | Retail / Fashion; clothes | 
64
Reebok
16
Fitness

| Rank Change: | -16 | 
| Industry: | Fitness | 
65
T-Mobile
30
Telecommunications / Cell phone service providers

| Rank Change: | +30 | 
| Industry: | Telecommunications / Cell phone service providers | 
66
FitBit
33
Electronics

| Rank Change: | -33 | 
| Industry: | Electronics | 
68
Toyota
28
Automotive

| Rank Change: | -28 | 
| Industry: | Automotive | 
Also view in:
China Germany Global India Japan Saudi Arabia Sweden United Arab Emirates United Kingdom
69
Uber
16
Travel / Car rental

| Rank Change: | -16 | 
| Industry: | Travel / Car rental | 
71
Microsoft
22
Electronics

| Rank Change: | +22 | 
| Industry: | Electronics | 
73
GE
8
Appliances

| Rank Change: | +8 | 
| Industry: | Appliances | 
74
Subaru
13
Automotive

| Rank Change: | -13 | 
| Industry: | Automotive | 
76
Ford
9
Automotive

| Rank Change: | -9 | 
| Industry: | Automotive | 
77
Progressive
14
General insurance

| Rank Change: | -14 | 
| Industry: | General insurance | 
78
Maytag
29
Appliances

| Rank Change: | -29 | 
| Industry: | Appliances | 
79
Sprint
36
Telecommunications / Cell phone service providers

| Rank Change: | +36 | 
| Industry: | Telecommunications / Cell phone service providers | 
80
Victoria’s Secret
18
Retail / Fashion; clothes

| Rank Change: | +18 | 
| Industry: | Retail / Fashion; clothes | 
81
JetBlue Airways
56
Travel / Air

| Rank Change: | -56 | 
| Industry: | Travel / Air | 
82
State Farm
19
General insurance

| Rank Change: | +19 | 
| Industry: | General insurance | 
83
Macy’s
8
Retail/General (mega/department store)

| Rank Change: | +8 | 
| Industry: | Retail/General (mega/department store) | 
84
Snapchat
35
Social media

| Rank Change: | +35 | 
| Industry: | Social media | 
85
AllState
15
General insurance

| Rank Change: | +15 | 
| Industry: | General insurance | 
86
IKEA
49
Retail/General (mega/department store)

| Rank Change: | -49 | 
| Industry: | Retail/General (mega/department store) | 
87
Days Inn
21
Travel / Hotels

| Rank Change: | -21 | 
| Industry: | Travel / Hotels | 
88
Sephora
59
Retail / Health and beauty; drugstore

| Rank Change: | -59 | 
| Industry: | Retail / Health and beauty; drugstore | 
89
UnitedHealthcare
47
Health insurance

| Rank Change: | +47 | 
| Industry: | Health insurance | 
90
Bank of America
30
Banks / Retail

| Rank Change: | +30 | 
| Industry: | Banks / Retail | 
91
DIRECTV
32
Telecommunications / Cable providers

| Rank Change: | +32 | 
| Industry: | Telecommunications / Cable providers | 
93
Holiday Inn
50
Travel / Hotels

| Rank Change: | -50 | 
| Industry: | Travel / Hotels | 
94
Yelp
9
Social media

| Rank Change: | +9 | 
| Industry: | Social media | 
96
Xfinity (Comcast)
43
Telecommunications / Cable providers
| Rank Change: | +43 | 
| Industry: | Telecommunications / Cable providers | 
97
Verizon
15
Telecommunications / Cell phone service providers

| Rank Change: | +15 | 
| Industry: | Telecommunications / Cell phone service providers | 
98
AT&T
35
Telecommunications / Cell phone service providers

| Rank Change: | +35 | 
| Industry: | Telecommunications / Cell phone service providers | 
99
Kaiser Permanente
35
Health insurance

| Rank Change: | +35 | 
| Industry: | Health insurance | 
101
TikTok
Social media

| Rank Change: | N/A | 
| Industry: | Social media | 
102
Wells Fargo
23
Banks / Retail

| Rank Change: | +23 | 
| Industry: | Banks / Retail | 
104
24
Social media

| Rank Change: | +24 | 
| Industry: | Social media | 
106
7
Social media

| Rank Change: | +7 | 
| Industry: | Social media | 
107
1
Social media

| Rank Change: | +1 | 
| Industry: | Social media | 
108
Skype
6
Telecommunications / Cell phone service providers

| Rank Change: | +6 | 
| Industry: | Telecommunications / Cell phone service providers | 
109
Farmers
18
General insurance

| Rank Change: | +18 | 
| Industry: | General insurance | 
110
USA Today
6
Media (newspapers, TV, online, mobile)

| Rank Change: | -6 | 
| Industry: | Media (newspapers, TV, online, mobile) | 
111
Marriott
83
Travel / Hotels

| Rank Change: | -83 | 
| Industry: | Travel / Hotels | 
112
The New York Times
1
Media (newspapers, TV, online, mobile)

| Rank Change: | -1 | 
| Industry: | Media (newspapers, TV, online, mobile) | 
114
GEICO
57
General insurance

| Rank Change: | -57 | 
| Industry: | General insurance | 
115
23
Social media

| Rank Change: | +23 | 
| Industry: | Social media | 
116
KAYAK
20
Travel / Booking

| Rank Change: | -20 | 
| Industry: | Travel / Booking | 
118
MetLife
13
General insurance

| Rank Change: | +13 | 
| Industry: | General insurance | 
119
CNN
2
Media (newspapers, TV, online, mobile)

| Rank Change: | -2 | 
| Industry: | Media (newspapers, TV, online, mobile) | 
122
American Airlines
6
Travel / Air

| Rank Change: | -6 | 
| Industry: | Travel / Air | 
123
Hertz
14
Travel / Car rental

| Rank Change: | -14 | 
| Industry: | Travel / Car rental | 
124
Alamo
6
Travel / Car rental

| Rank Change: | -6 | 
| Industry: | Travel / Car rental | 
125
HUMANA
4
Health insurance

| Rank Change: | +4 | 
| Industry: | Health insurance | 
126
Ally
113
Banks / Retail

| Rank Change: | -113 | 
| Industry: | Banks / Retail | 
127
Southwest Airlines
118
Travel / Air

| Rank Change: | -118 | 
| Industry: | Travel / Air | 
128
United/Continental
6
Travel / Air

| Rank Change: | -6 | 
| Industry: | Travel / Air | 
129
Aetna
1
Health insurance

| Rank Change: | +1 | 
| Industry: | Health insurance | 
130
Delta Air Lines
31
Travel / Air

| Rank Change: | -31 | 
| Industry: | Travel / Air | 
131
Fox News
7
Media (newspapers, TV, online, mobile)

| Rank Change: | -7 | 
| Industry: | Media (newspapers, TV, online, mobile) | 
132
Amtrak
6
Travel / Train

| Rank Change: | -6 | 
| Industry: | Travel / Train | 
133
MSNBC
27
Media (newspapers, TV, online, mobile)

| Rank Change: | -27 | 
| Industry: | Media (newspapers, TV, online, mobile) | 
134
The Wall Street Journal
37
Media (newspapers, TV, online, mobile)

| Rank Change: | -37 | 
| Industry: | Media (newspapers, TV, online, mobile) | 
135
Social media

| Rank Change: | N/C | 
| Industry: | Social media | 
136
US Airways
15
Travel / Air

| Rank Change: | -15 | 
| Industry: | Travel / Air | 
137
Budget
53
Travel / Car rental

| Rank Change: | -53 | 
| Industry: | Travel / Car rental | 
138
Spectrum
2
Telecommunications / Cable providers

| Rank Change: | +2 | 
| Industry: | Telecommunications / Cable providers | 
140
Orbitz
84
Travel / Booking

| Rank Change: | -84 | 
| Industry: | Travel / Booking | 
141
Avis
39
Travel / Car rental

| Rank Change: | -39 | 
| Industry: | Travel / Car rental | 
142
CIGNA
5
Health insurance

| Rank Change: | -5 | 
| Industry: | Health insurance | 


























