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These brands are disrupting the status quo by changing consumer expectations. Though they span different industries, they possess a common characteristic; simplicity is at the core of experiences they deliver. They are empowering people, reimagining experience, removing friction and saving time.

1

UNIQLO

3

Retail / Fashion; clothes

Rank Change: +3
Industry: Retail / Fashion; clothes

Also view in:

China Global United Kingdom

2

Yoshinoya

1

Restaurants

Rank Change: -1
Industry: Restaurants

3

Saizeriya

1

Restaurants

Rank Change: -1
Industry: Restaurants

4

Lawson

4

Retail / Grocery

Rank Change: +4
Industry: Retail / Grocery

5

Ministop

16

Retail / Grocery

Rank Change: +16
Industry: Retail / Grocery

6

7-Eleven

21

Retail / Health and beauty; drugstore

Rank Change: +21
Industry: Retail / Health and beauty; drugstore

Also view in:

China

7

FamilyMart

15

Retail / Grocery

Rank Change: +15
Industry: Retail / Grocery

8

Yamato Transport

26

Shipping / Mail

Rank Change: +26
Industry: Shipping / Mail

10

Doutor

3

Restaurants

Rank Change: -3
Industry: Restaurants

11

Apa Hotels

1

Travel / Hotels

Rank Change: +1
Industry: Travel / Hotels

12

Shimamura

9

Retail / Fashion; clothes

Rank Change: -9
Industry: Retail / Fashion; clothes

13

Sagawa Express

29

Shipping / Mail

Rank Change: +29
Industry: Shipping / Mail

15

Welcia

5

Retail / Health and beauty; drugstore

Rank Change: -5
Industry: Retail / Health and beauty; drugstore

17

Sugi Pharmacy

4

Retail / Health and beauty; drugstore

Rank Change: -4
Industry: Retail / Health and beauty; drugstore

19

Matsumoto Kiyoshi

10

Retail / Health and beauty; drugstore

Rank Change: +10
Industry: Retail / Health and beauty; drugstore

20

AEON

24

Retail / Grocery

Rank Change: +24
Industry: Retail / Grocery

21

Tokyu

2

Travel / Train

Rank Change: +2
Industry: Travel / Train

22

Gusto

3

Restaurants

Rank Change: -3
Industry: Restaurants

23

Nippon Express (Nittsu)

47

Shipping / Mail

Rank Change: +47
Industry: Shipping / Mail

24

Sharp

27

Electronics

Rank Change: +27
Industry: Electronics

25

Aoyama Tailor

14

Retail / Fashion; clothes

Rank Change: +14
Industry: Retail / Fashion; clothes

26

 

Rakuten Mobile

 

Telecommunications / Cell phone service providers

Rank Change: N/A
Industry: Telecommunications / Cell phone service providers

27

Hotel Route Inn

22

Travel / Hotels

Rank Change: -22
Industry: Travel / Hotels

28

Zozotown

10

Internet retail

Rank Change: -10
Industry: Internet retail

29

Honda

12

Automotive

Rank Change: +12
Industry: Automotive

Also view in:

China Global United States

30

LINE

34

Social media

Rank Change: +34
Industry: Social media

31

Panasonic

26

Electronics

Rank Change: +26
Industry: Electronics

32

Cosmos Pharmaceutical

6

Retail / Health and beauty; drugstore

Rank Change: -6
Industry: Retail / Health and beauty; drugstore

33

Jetstar

18

Travel / Air

Rank Change: -18
Industry: Travel / Air

34

Rakuten Travel

4

Travel / Booking

Rank Change: -4
Industry: Travel / Booking

35

Yahoo!

11

Internet search

Rank Change: +11
Industry: Internet search

Also view in:

Global

36

Jalan

7

Travel / Booking

Rank Change: +7
Industry: Travel / Booking

37

 

Mazda

 

Automotive

Rank Change: N/C
Industry: Automotive

38

Rakuten Ichiba

17

Internet retail

Rank Change: +17
Industry: Internet retail

39

Tokyo Metro

3

Travel / Train

Rank Change: -3
Industry: Travel / Train

40

Seino Transportation

16

Shipping / Mail

Rank Change: +16
Industry: Shipping / Mail

41

Nissan

18

Automotive

Rank Change: +18
Industry: Automotive

42

Tsuruha

11

Retail / Health and beauty; drugstore

Rank Change: -11
Industry: Retail / Health and beauty; drugstore

43

JR Tokai

10

Travel / Train

Rank Change: +10
Industry: Travel / Train

44

Matsuzakaya

22

Retail/General (mega/department store)

Rank Change: +22
Industry: Retail/General (mega/department store)

45

Jr East

16

Travel / Train

Rank Change: +16
Industry: Travel / Train

46

Skymark

29

Travel / Air

Rank Change: -29
Industry: Travel / Air

47

Mitsukoshi

37

Retail/General (mega/department store)

Rank Change: +37
Industry: Retail/General (mega/department store)

48

Suzuki

16

Automotive

Rank Change: -16
Industry: Automotive

49

Takashimaya

11

Retail/General (mega/department store)

Rank Change: +11
Industry: Retail/General (mega/department store)

50

Japan Post

8

Shipping / Mail

Rank Change: +8
Industry: Shipping / Mail

51

Nippon Rent-A-Car

1

Travel / Car rental

Rank Change: +1
Industry: Travel / Car rental

53

メルカリ (Mercari)

42

Internet retail

Rank Change: -42
Industry: Internet retail

54

ANA

5

Travel / Air

Rank Change: -5
Industry: Travel / Air

55

Msn

10

Internet search

Rank Change: -10
Industry: Internet search

56

Osaka Gas

26

Utilities

Rank Change: +26
Industry: Utilities

57

Mitsubishi Electric

5

Electronics

Rank Change: +5
Industry: Electronics

58

Toyota Rent-A-Lease

34

Travel / Car rental

Rank Change: -34
Industry: Travel / Car rental

60

Sony Bank

13

Banks / Retail

Rank Change: -13
Industry: Banks / Retail

61

Kintetsu

28

Travel / Train

Rank Change: -28
Industry: Travel / Train

62

Toshiba

9

Electronics

Rank Change: +9
Industry: Electronics

63

Nikkei

18

Media (newspapers, TV, online, mobile)

Rank Change: +18
Industry: Media (newspapers, TV, online, mobile)

64

Kinki Nippon Tourist (Kintsu)

36

Travel / Booking

Rank Change: -36
Industry: Travel / Booking

66

Hoshino Resorts

7

Travel / Hotels

Rank Change: +7
Industry: Travel / Hotels

67

Sony Assurance

2

General insurance

Rank Change: +2
Industry: General insurance

68

Peach

62

Travel / Air

Rank Change: -62
Industry: Travel / Air

69

Asahi Shimbun

17

Media (newspapers, TV, online, mobile)

Rank Change: +17
Industry: Media (newspapers, TV, online, mobile)

70

Hitachi

7

Electronics

Rank Change: +7
Industry: Electronics

71

Tokyo Gas

12

Utilities

Rank Change: +12
Industry: Utilities

72

Goo

47

Internet search

Rank Change: -47
Industry: Internet search

74

His

65

Travel / Booking

Rank Change: -65
Industry: Travel / Booking

75

Isetan

10

Retail/General (mega/department store)

Rank Change: -10
Industry: Retail/General (mega/department store)

76

Sumitomo Mitsui Banking Corporation

3

Banks / Retail

Rank Change: +3
Industry: Banks / Retail

77

Nissan Rent-A-Car

29

Travel / Car rental

Rank Change: -29
Industry: Travel / Car rental

78

Nippon Television (Ntv)

11

Media (newspapers, TV, online, mobile)

Rank Change: +11
Industry: Media (newspapers, TV, online, mobile)

79

Prince Hotel

12

Travel / Hotels

Rank Change: -12
Industry: Travel / Hotels

80

Yomiuri Shimbun

8

Media (newspapers, TV, online, mobile)

Rank Change: +8
Industry: Media (newspapers, TV, online, mobile)

81

Onward

43

Retail / Fashion; clothes

Rank Change: -43
Industry: Retail / Fashion; clothes

82

World

32

Retail / Fashion; clothes

Rank Change: -32
Industry: Retail / Fashion; clothes

83

Hankyu Department Stores

9

Retail/General (mega/department store)

Rank Change: -9
Industry: Retail/General (mega/department store)

84

Jal

9

Travel / Air

Rank Change: -9
Industry: Travel / Air

85

Aflac

7

Health insurance

Rank Change: -7
Industry: Health insurance

86

JTB

10

Travel / Booking

Rank Change: -10
Industry: Travel / Booking

87

Ameba

6

Social media

Rank Change: +6
Industry: Social media

88

 

Sports Club RENAISSANCE

 

Fitness

Rank Change: N/A
Industry: Fitness

89

Lifenet Insurance

35

Health insurance

Rank Change: -35
Industry: Health insurance

90

Konami Sports Club

22

Fitness

Rank Change: -22
Industry: Fitness

91

NTT DoCoMo

13

Telecommunications / Cell phone service providers

Rank Change: +13
Industry: Telecommunications / Cell phone service providers

92

Imperial Hotel

52

Travel / Hotels

Rank Change: -52
Industry: Travel / Hotels

93

Zurich

6

General insurance

Rank Change: -6
Industry: General insurance

94

Risona

14

Banks / Retail

Rank Change: -14
Industry: Banks / Retail

95

Kansai Electric Power (Kepco)

4

Utilities

Rank Change: -4
Industry: Utilities

96

 

Tipness

 

Fitness

Rank Change: N/A
Industry: Fitness

97

Axa Direct

25

General insurance

Rank Change: -25
Industry: General insurance

98

Mufg

2

Banks / Retail

Rank Change: -2
Industry: Banks / Retail

99

Tokyo Electric Power (Tepco)

4

Utilities

Rank Change: +4
Industry: Utilities

100

Mitsui Sumitomo Insurance

3

General insurance

Rank Change: -3
Industry: General insurance

101

 

Meiji Yasuda Life Insurance

 

Health insurance

Rank Change: N/C
Industry: Health insurance

102

 

Au

 

Telecommunications / Cell phone service providers

Rank Change: N/C
Industry: Telecommunications / Cell phone service providers

103

J:COM

13

Telecommunications / Cable providers

Rank Change: -13
Industry: Telecommunications / Cable providers

104

SoftBank

6

Telecommunications / Cell phone service providers

Rank Change: -6
Industry: Telecommunications / Cell phone service providers

106

Sompo Japan Nipponkoa

7

General insurance

Rank Change: -7
Industry: General insurance

107

Tokyo Marine & Nichido Fire Insurance

7

General insurance

Rank Change: -7
Industry: General insurance

108

Nissay

3

Health insurance

Rank Change: -3
Industry: Health insurance

109

Central Sports

95

Fitness

Rank Change: -95
Industry: Fitness

110

Mizuho

16

Banks / Retail

Rank Change: -16
Industry: Banks / Retail

111

Dai-Ichi Life Insurance

5

Health insurance

Rank Change: -5
Industry: Health insurance

112

 

Rizap

 

Fitness

Rank Change: N/A
Industry: Fitness

113

NHK

6

Media (newspapers, TV, online, mobile)

Rank Change: -6
Industry: Media (newspapers, TV, online, mobile)

Industry Rankings

Industry Simplicity Score Simplicity Premium
950 2.3%
Industry Simplicity Score Simplicity Premium
835 N/A
Industry Simplicity Score Simplicity Premium
815 2.2%
Industry Simplicity Score Simplicity Premium
790 4.2%
Industry Simplicity Score Simplicity Premium
715 2.6%
Industry Simplicity Score Simplicity Premium
691 5.4%
Industry Simplicity Score Simplicity Premium
683 2.3%
Industry Simplicity Score Simplicity Premium
660 3.3%
Industry Simplicity Score Simplicity Premium
649 2.6%
Industry Simplicity Score Simplicity Premium
634 3.6%
Industry Simplicity Score Simplicity Premium
486 3.9%
Industry Simplicity Score Simplicity Premium
472 4.3%
Industry Simplicity Score Simplicity Premium
442 3.2%
Industry Simplicity Score Simplicity Premium
442 4%
Industry Simplicity Score Simplicity Premium
431 2%
Industry Simplicity Score Simplicity Premium
427 2.7%
Industry Simplicity Score Simplicity Premium
427 2.6%
Industry Simplicity Score Simplicity Premium
415 3.5%
Industry Simplicity Score Simplicity Premium
386 3.5%
Industry Simplicity Score Simplicity Premium
379 3.4%
Industry Simplicity Score Simplicity Premium
358 N/A
Industry Simplicity Score Simplicity Premium
310 3%

23

Industry Simplicity Score Simplicity Premium
266 5.6%
Industry Simplicity Score Simplicity Premium
261 3.3%
Industry Simplicity Score Simplicity Premium
240 2.2%

Money To Be Made

All brands can benefit from simplifying, but not all may benefit equally. To understand which brands in Japan can reap the greatest financial reward, and what they need to do to command more for their services, download the full report.