These brands are disrupting the status quo by changing consumer expectations. Though they span different industries, they possess a common characteristic; simplicity is at the core of experiences they deliver. They are empowering people, reimagining experience, removing friction and saving time.
1
1
Internet search

| Rank Change: | +1 |
| Industry: | Internet search |
2
IKEA
1
Retail/General (mega/department store)

| Rank Change: | +1 |
| Industry: | Retail/General (mega/department store) |
3
Amazon
26
Internet retail

| Rank Change: | +26 |
| Industry: | Internet retail |
4
Giffgaff
Telecommunications / Cell phone service providers

| Rank Change: | N/A |
| Industry: | Telecommunications / Cell phone service providers |
5
Netflix
4
Internet retail

| Rank Change: | -4 |
| Industry: | Internet retail |
6
Moneysupermarket
8
Internet search

| Rank Change: | +8 |
| Industry: | Internet search |
9
Just Eat
Restaurants

| Rank Change: | N/A |
| Industry: | Restaurants |
10
Asda
5
Retail / Grocery

| Rank Change: | -5 |
| Industry: | Retail / Grocery |
11
H&M
71
Retail / Fashion; clothes

| Rank Change: | +71 |
| Industry: | Retail / Fashion; clothes |
13
Octopus Energy
Utilities

| Rank Change: | N/A |
| Industry: | Utilities |
15
Deliveroo
Restaurants

| Rank Change: | N/A |
| Industry: | Restaurants |
16
KFC
27
Restaurants

| Rank Change: | +27 |
| Industry: | Restaurants |
17
McDonald’s
18
Restaurants

| Rank Change: | +18 |
| Industry: | Restaurants |
Also view in:
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18
Morrisons
3
Retail / Grocery

| Rank Change: | -3 |
| Industry: | Retail / Grocery |
20
Revolut
Banks / Retail

| Rank Change: | N/A |
| Industry: | Banks / Retail |
21
Marks & Spencer
17
Retail/General (mega/department store)

| Rank Change: | +17 |
| Industry: | Retail/General (mega/department store) |
22
John Lewis
1
Retail/General (mega/department store)

| Rank Change: | +1 |
| Industry: | Retail/General (mega/department store) |
23
Sainsbury’s
14
Retail / Grocery

| Rank Change: | -14 |
| Industry: | Retail / Grocery |
24
Microsoft
66
Electronics

| Rank Change: | +66 |
| Industry: | Electronics |
25
Apple Music
Internet retail

| Rank Change: | N/A |
| Industry: | Internet retail |
26
Royal Mail
51
Shipping / Mail

| Rank Change: | +51 |
| Industry: | Shipping / Mail |
27
GoCompare
11
Internet search

| Rank Change: | -11 |
| Industry: | Internet search |
29
Monzo
Banks / Retail

| Rank Change: | N/A |
| Industry: | Banks / Retail |
30
Starling
Banks / Retail

| Rank Change: | N/A |
| Industry: | Banks / Retail |
31
Adidas
26
Fitness

| Rank Change: | +26 |
| Industry: | Fitness |
32
Premier Inn
26
Travel / Hotels

| Rank Change: | -26 |
| Industry: | Travel / Hotels |
35
Dyson
Appliances

| Rank Change: | N/A |
| Industry: | Appliances |
36
The Co-operative Food
10
Retail / Grocery

| Rank Change: | -10 |
| Industry: | Retail / Grocery |
37
Pret a Manger
14
Restaurants

| Rank Change: | +14 |
| Industry: | Restaurants |
39
Tesco
28
Retail / Grocery

| Rank Change: | -28 |
| Industry: | Retail / Grocery |
40
TikTok
Social media

| Rank Change: | N/A |
| Industry: | Social media |
41
Confused.Com
54
General insurance

| Rank Change: | +54 |
| Industry: | General insurance |
43
Nandos
15
Restaurants

| Rank Change: | -15 |
| Industry: | Restaurants |
44
NOW TV
34
Telecommunications / Cable providers

| Rank Change: | -34 |
| Industry: | Telecommunications / Cable providers |
45
Uber
14
Travel / Car rental

| Rank Change: | +14 |
| Industry: | Travel / Car rental |
47
Samsung
20
Electronics

| Rank Change: | +20 |
| Industry: | Electronics |
48
Holiday Inn
33
Travel / Hotels

| Rank Change: | +33 |
| Industry: | Travel / Hotels |
50
BT Sport
33
Telecommunications / Cable providers

| Rank Change: | +33 |
| Industry: | Telecommunications / Cable providers |
52
Superdrug
4
Retail / Health and beauty; drugstore

| Rank Change: | +4 |
| Industry: | Retail / Health and beauty; drugstore |
53
Starbucks
44
Restaurants

| Rank Change: | +44 |
| Industry: | Restaurants |
54
Nike
9
Fitness

| Rank Change: | +9 |
| Industry: | Fitness |
55
Snapchat
59
Social media

| Rank Change: | +59 |
| Industry: | Social media |
56
Comparethemarket
32
Internet search

| Rank Change: | -32 |
| Industry: | Internet search |
57
Boots
8
Retail / Health and beauty; drugstore

| Rank Change: | +8 |
| Industry: | Retail / Health and beauty; drugstore |
58
Booking.com
16
Travel / Booking

| Rank Change: | -16 |
| Industry: | Travel / Booking |
59
YouTube
15
Social media

| Rank Change: | +15 |
| Industry: | Social media |
60
ITV
11
Media (newspapers, TV, online, mobile)

| Rank Change: | +11 |
| Industry: | Media (newspapers, TV, online, mobile) |
61
Primark
11
Retail / Fashion; clothes

| Rank Change: | +11 |
| Industry: | Retail / Fashion; clothes |
62
Lloyds Bank
11
Banks / Retail

| Rank Change: | +11 |
| Industry: | Banks / Retail |
63
Travelodge
51
Travel / Hotels

| Rank Change: | -51 |
| Industry: | Travel / Hotels |
64
75
Social media

| Rank Change: | +75 |
| Industry: | Social media |
69
First Direct
24
Banks / Retail

| Rank Change: | -24 |
| Industry: | Banks / Retail |
70
Nestle
Retail/General (mega/department store)

| Rank Change: | N/A |
| Industry: | Retail/General (mega/department store) |
71
Mercedes-Benz
38
Automotive

| Rank Change: | -38 |
| Industry: | Automotive |
72
Waitrose
51
Retail / Grocery

| Rank Change: | -51 |
| Industry: | Retail / Grocery |
73
Audi
66
Automotive

| Rank Change: | -66 |
| Industry: | Automotive |
74
Virgin Money
30
Banks / Retail

| Rank Change: | -30 |
| Industry: | Banks / Retail |
75
Dropbox
37
Social media

| Rank Change: | +37 |
| Industry: | Social media |
76
Guardian
11
Media (newspapers, TV, online, mobile)

| Rank Change: | +11 |
| Industry: | Media (newspapers, TV, online, mobile) |
77
Pizza Express
50
Restaurants

| Rank Change: | -50 |
| Industry: | Restaurants |
78
EE (Everything Everywhere)
25
Telecommunications / Cell phone service providers

| Rank Change: | +25 |
| Industry: | Telecommunications / Cell phone service providers |
79
LG
66
Electronics

| Rank Change: | -66 |
| Industry: | Electronics |
80
33
Social media

| Rank Change: | +33 |
| Industry: | Social media |
81
DHL
12
Shipping / Mail

| Rank Change: | -12 |
| Industry: | Shipping / Mail |
82
The Co-operative Bank
27
Banks / Retail

| Rank Change: | +27 |
| Industry: | Banks / Retail |
84
Three
2
Telecommunications / Cell phone service providers

| Rank Change: | +2 |
| Industry: | Telecommunications / Cell phone service providers |
87
Reebok
47
Fitness

| Rank Change: | -47 |
| Industry: | Fitness |
88
Apple
51
Electronics

| Rank Change: | -51 |
| Industry: | Electronics |
89
Toyota
48
Automotive

| Rank Change: | -48 |
| Industry: | Automotive |
Also view in:
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90
Rbs
36
Banks / Retail
| Rank Change: | +36 |
| Industry: | Banks / Retail |
91
Dell
41
Electronics

| Rank Change: | -41 |
| Industry: | Electronics |
92
ZARA
37
Retail / Fashion; clothes

| Rank Change: | -37 |
| Industry: | Retail / Fashion; clothes |
93
NatWest
28
Banks / Retail

| Rank Change: | +28 |
| Industry: | Banks / Retail |
94
Transferwise
Banks / Retail

| Rank Change: | N/A |
| Industry: | Banks / Retail |
95
The Financial Times
2
Media (newspapers, TV, online, mobile)

| Rank Change: | -2 |
| Industry: | Media (newspapers, TV, online, mobile) |
96
Barclays
12
Banks / Retail

| Rank Change: | -12 |
| Industry: | Banks / Retail |
97
Virgin Media
18
Telecommunications / Cable providers

| Rank Change: | +18 |
| Industry: | Telecommunications / Cable providers |
98
Ford
67
Automotive

| Rank Change: | -67 |
| Industry: | Automotive |
99
Philips
77
Electronics

| Rank Change: | -77 |
| Industry: | Electronics |
101
23
Social media

| Rank Change: | -23 |
| Industry: | Social media |
102
Metro Bank
94
Banks / Retail
| Rank Change: | -94 |
| Industry: | Banks / Retail |
103
Channel 4
57
Media (newspapers, TV, online, mobile)

| Rank Change: | -57 |
| Industry: | Media (newspapers, TV, online, mobile) |
104
BMW
13
Automotive

| Rank Change: | +13 |
| Industry: | Automotive |
105
Puma
41
Fitness

| Rank Change: | -41 |
| Industry: | Fitness |
107
FedEx
2
Shipping / Mail

| Rank Change: | -2 |
| Industry: | Shipping / Mail |
108
BBC
76
Media (newspapers, TV, online, mobile)

| Rank Change: | -76 |
| Industry: | Media (newspapers, TV, online, mobile) |
109
Direct Line
79
General insurance

| Rank Change: | -79 |
| Industry: | General insurance |
110
25
Social media

| Rank Change: | +25 |
| Industry: | Social media |
111
ScottishPower
25
Utilities

| Rank Change: | +25 |
| Industry: | Utilities |
113
Travelzoo
65
Travel / Booking

| Rank Change: | -65 |
| Industry: | Travel / Booking |
114
Virgin Atlantic
44
Travel / Air

| Rank Change: | -44 |
| Industry: | Travel / Air |
115
OVO Energy
Utilities

| Rank Change: | N/A |
| Industry: | Utilities |
117
Daily Mail
19
Media (newspapers, TV, online, mobile)

| Rank Change: | -19 |
| Industry: | Media (newspapers, TV, online, mobile) |
118
EDF Energy
8
Utilities

| Rank Change: | -8 |
| Industry: | Utilities |
119
Churchill
61
General insurance

| Rank Change: | -61 |
| Industry: | General insurance |
120
IBM
5
Electronics

| Rank Change: | +5 |
| Industry: | Electronics |
121
Santander
36
Banks / Retail

| Rank Change: | -36 |
| Industry: | Banks / Retail |
122
TSB
4
Banks / Retail

| Rank Change: | -4 |
| Industry: | Banks / Retail |
123
Social media

| Rank Change: | N/C |
| Industry: | Social media |
125
E.ON
2
Utilities

| Rank Change: | +2 |
| Industry: | Utilities |
126
TalkTalk
18
Telecommunications / Cell phone service providers

| Rank Change: | -18 |
| Industry: | Telecommunications / Cell phone service providers |
127
BT
21
Telecommunications / Cable providers

| Rank Change: | -21 |
| Industry: | Telecommunications / Cable providers |
129
The Sun
110
Media (newspapers, TV, online, mobile)

| Rank Change: | -110 |
| Industry: | Media (newspapers, TV, online, mobile) |
130
The Times
26
Media (newspapers, TV, online, mobile)

| Rank Change: | -26 |
| Industry: | Media (newspapers, TV, online, mobile) |
131
Legal & General
6
General insurance

| Rank Change: | +6 |
| Industry: | General insurance |
132
British Gas
10
Utilities

| Rank Change: | -10 |
| Industry: | Utilities |
133
Skype
37
Telecommunications / Cell phone service providers

| Rank Change: | -37 |
| Industry: | Telecommunications / Cell phone service providers |
134
AXA Health
5
Health insurance

| Rank Change: | -5 |
| Industry: | Health insurance |
135
Avis
15
Travel / Car rental

| Rank Change: | -15 |
| Industry: | Travel / Car rental |
137
Intercontinental
69
Travel / Hotels

| Rank Change: | -69 |
| Industry: | Travel / Hotels |
139
AIG
Health insurance

| Rank Change: | N/A |
| Industry: | Health insurance |
140
Vitality Healthcare
12
Health insurance

| Rank Change: | -12 |
| Industry: | Health insurance |
142
npower
12
Utilities

| Rank Change: | -12 |
| Industry: | Utilities |
143
Hertz
19
Travel / Car rental

| Rank Change: | -19 |
| Industry: | Travel / Car rental |




























